Shipping And Returns
CANCELLATION, RETURN AND SHIPPING
Prices on the website are subject to change, as received from manufacturer(s), without any prior notice and updated on this website regularly. However, once order is complete, customer is charged the applicable amount that appears at the time of completion of order.
If an order is cancelled before payment has been processed, there are no charges.
order has been released for processing
At the time of delivery, inspect your package from outside. If the package is damaged on the outside, do not accept the package and do not sign the delivery slip. Simply return the damaged package. Signing of the delivery slip is taken as your consent that the package has not been damaged in transit.
After opening the package, if you find that the contents of your received order are damaged from inside or are different from what you ordered, lodge your complaint within 24 hours of receipt of your order at CONTACT US.
We will initiate and launch an internal investigation and the report of that investigation would be shared with you as full and final resolution of your complaint.
If you are found eligible for return/refund of the ordered products in full or part thereof, then we will process the same under intimation to you.
Cold chain order cannot be cancelled, once it has been shipped. Cold chain order cannot be returned and does not qualify for refund. However, in case the received cold chain product is different from what you ordered, we will reship the correct order to you.
dispatched, customer is provided with tracking number to trace the order.
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